Without it the phone will try to drop to 3G but all 3G is shut down in Italy. Other things to try: Make sure Mobile data and data roaming is enabled. Turn Airplane mode off then on (This often kickstarts things) Reboot phone. Manually search for a different network. If using an iPhone, change data apn to mobile.o2.co.uk. Reboot the phone. If you have an iPhone change your data APN to "mobile.o2.co.uk". If still not working then contact O2 to remove the Roaming bar on your account. I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. If you have access to WiFi, you can also log onto your online account to make sure data whilst abroad has not been restricted. If there are still issues in every location, you will need to call Vodafone on +447836191191 from abroad (free from a Vodafone mobile). View solution in original position. 1 Thanks. Reply. Also known as HSDPA (High Speed Data Packet Access), 3.5G provides faster data rates than 3G. 4G . The fourth generation of mobile phone technology. With 4G, using the internet on your phone is even quicker, with speeds 5-7 times faster than 3G. If you have a 4G ready phone, but you’re not in a 4G area, you’ll still be able to use 3G. Hello, I have a Pay As You Go SIM from O2 which was activated and used in the UK before travelling to New Zealand. I have just tried to send a text for the first time from NZ but am unable to do so, and have a notification saying "SIM is not provisioned for voice". I looked at the SIM status which 26955 Solutions Registered: 04-04-2012 on ‎03-05-2022 18:57 @JulianaSspg Try these options: 1 - Reboot phone. 2 - Manually search for a different network 3 - If using an iPhone, change data apn to "mobile.o2.co.uk" ncJ8z. AT&T and T-Mobile, the mobile operators which O2 partners with in the USA are updating their networks. The older 2G and 3G networks will be closing to allow them to focus on 4G and 5G. AT&T is planning to switch off their 2G and 3G from 22 February 2022. All O2 customers travelling to the USA will be steered to alternative carriers, to ensure Thanks for your suggestions! My roaming data was on and this was the reason why I was sort of panicking. In the meantime, I used the O2 live chat and they were most helpful. They suggested that I reset the network settings and, after turning my phone back on, I could finally get reception. Go figure Port in while abroad - cannot stop process in Tech Support 17-12-2023; Data roaming not working in Tech Support 11-12-2023; Wifi calling not working in Tech Support 30-11-2023; Wifi call connection not working in Tech Support 23-11-2023 To start a group message, follow these steps: Tap on the messaging icon. Enter the names or numbers of the users you want to include in your group chat. Name the group (optional). To name the group, use the > button on the top right to display a text box where you can enter the name. Use the > button or click start group chat to start the In November I went to Paris with my android and used data with no problem. I'm in Italy right now, with my iPhone, and I can't use the data. Both the data and the roaming is turned on. I've tried my card on my sisters phone (she's here with me) and it worked fine. I've checked with my carrier and everything's fine with my card and data plan. I have been away for 4 days with no data and every time I try to sort this I get the most ridiculous answers from the support team when they decide to answer which was 7 working hours later this has been so frustrating as there is no help from o2 as you can’t speak to anyone or message anyone that c

o2 data not working abroad